Articles on: Onboarding

How to factory reset Compulab gateway in case of a lost password, using a USB stick

This aricle explains how to factory reset Standalone i.MX8 gateway using a USB stick.


This scenario applies when you lost your gateway password and need to reconfigure your Standalone i.MX8 gateway.


Please take care Standalone i.MX8 gateway will be reset to factory conditions. You need to configure it again afterwards


Please ensure following requirements are met:


  1. USB stick formatted as FAT32


Reset procedure


  • Create an empty file on your computer with name .perform_factory_reset


dot at the beginning of file name is mandatory. Please look at below instructions on a possible way on how to create such a file

1. Launch Notepad on Windows


Launch Notepad on Windows


2. Click "File"


3. Click "Save As..."


4. Write ".perform_factory_reset" in File name field. Please make sure to include quotes both at the beginning and at the end


Write ".performfactoryreset" in File name field. Please make sure to include quo


5. Click "Save"


6. Now you should have on your Desktop a filled called .perform_factory_reset


Now you should have on your Desktop a filled called .performfactoryreset


  • Copy file created in USB stick root
  • Power off Standalone i.MX8 gateway
  • Insert USB stick in one of the available USB ports on the gateway

![](https://storage.crisp.chat/users/helpdesk/website/1cbda94eeb4b4100/Standalone i.MX8anddongles_wkt60r.png)

  • Turn on Standalone i.MX8 gateway and wait 2 minutes
  • Power off Standalone i.MX8 gateway and remove USB stick
  • Power on Standalone i.MX8 gateway and access with default credentials (username: admin, password: gateway)


To check reset has been peformed, you could insert USB stick into a PC and check file on it has been renamed to .performed

Updated on: 09/07/2026

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